We are a team of dedicated professionals that strive to take a personal approach to each and every customer we have the honor to service.   Paul G. Bircham Executive VP- Owner paulb@birchams.com 719-630-8600 ext. 13       "I am a true supporter of small business here in Colorado. If small business wants to continue being successful, all employees must continue leading by example. Our customer focus is second to none in our marketplace." Paul's leadership has positioned Bircham's to be the largest, locally-owned document imaging company in El Paso County. Paul has a background in corporate finance, spending 6 years with a Fortune 200 company. Paul earned his B.S. in Business Administration with magna cum laude honors and his MBA with an emphasis in corporate finance. Credentials: Kyocera Prescribe Certification, Konica Minolta Certification, DocRecord Certified Engineer   Tom Nixon Service Manager tomn@birchams.com 719-630-8600       Credentials: Over 20 Years in the digital imaging field. A native of Colorado Springs, Tom has earned Bircham's numerous industry awards for excellence in technical proficiency and customer service. Most recently, Bircham's earned the TSP Dealer (Total Solution Provider) Award. Bircham's is the only dealer in El Paso County to earn such a distinction. Tom is Kyocera Certified and Konica Certified. Tom manages a technical force of 8 field technicians. The national recognition Bircham's Service Department has received is a testament to the efforts of himself and his department. Tom is a graduate of Wasson High School. Tom is an avid fisherman and has several trophy fish from Colorado lakes.   Janet Hess Controller janeth@birchams.com 719-630-8600       Credentials: Janet comes to Bircham's with multiple years of experience in accounting. She is instrumental in ensuring all aspects of Bircham's AR, AP, and financial reporting.   Brandon Aschenbrenner Office Manager/Operations brandona@birchams.com 719-630-8600       Credentials: Brandon is responsible for ensuring the office runs smoothly. With over 1,500 customers, Brandon is continuously monitoring customer meter reads to help ensure timely and accurate billing.   Mike Jones Billing Manager mikej@birchams.com 719-630-8600       Credentials: Mike comes to Bircham's with extensive experience in accounting and accounting processes. Mike is instrumental in ensuring the accuracy of meter reads and meter billings.   Rick Stewart Integration Specialist ricks@birchams.com 719-630-8600       Rick brings over 10 years experience of IT skills to Bircham's. Rick plays an integral role in ensuring customer's equipment seamlessly integrates with their current network infrastructure. Rick responds to inquiries regarding printing, scanning, or PC faxing problems through the customer's multifunctional equipment. Credentials: A+ Certified, Network+ Certified   Bryan Grover Integration Specialist bryang@birchams.com 719-630-8600       Credentials: Bryan has spent several years in the IT industry. Bryan assists in installing multifunctional equipment to customers' existing networks and ensures that all facets are operating properly.   Mark Cosgrove Senior Document Imaging Manager markc@birchams.com 719-630-8600       Credentials: Mark has been in the document imaging industry for close to 11 years. He has a wide variety of certifications from Konica Minolta and Kyocera. Mark can assist you in selecting the appropriate hardware, software or scanning solutions that fit your unique situation. Mark loves spending time with his 7 year old daughter, his family, playing various sports, watching movies, and reading. Mark is also a certified personal trainer with the Aerobics and Fitness Association of America.   Chris Exline Document Imaging Manager chrisex@birchams.com 719-630-8600       Credentials: : Chris has been with Bircham's for over 15 years. His expertise in imaging supplies proves to be invaluable to those customers needing special assistance in finding the exact product they need. Chris is a graduate of Palmer High School and UCCS. Chris is a certified Kyocera, Konica Minolta and Xerox Product Specialist.   Kevin Briggs Senior Document Consultant kevinb@birchams.com 719-630-8600       Credentials: Kevin brings over 24 years of document imaging experience in Colorado Springs. Kevin is sales certified with multiple manufacturers and has worked with various organizations in the Colorado Springs area. Kevin enjoys golf, tennis, backpacking, and Colorado College hockey.   Chris Cosgrove Document Imaging Manager chrisc@birchams.com 719-543-8600       Credentials: Chris comes to Bircham's with extensive sales and customer service experience. Chris is our Southern Territory Representative. Chris is Lexmark, Kyocera, and Konica Minolta sales certified.   Mark Feliz Supply Account Manager markf@birchams.com 719-630-8600       Credentials: Mark has extensive experience in the imaging supplies industry. Mark is an expert at identifying cost saving strategies for companies so they can print and manage their documents more efficiently and economically.   Jeannette Steigerwald Administration jeannettes@birchams.com 719-630-8600 ext. 17       Credentials: Jeannette coordinates several facets of Bircham's operation. Incoming call routing, online access, and meter reads are a few of Jeannettes many responsibilities. Jeannette is instrumental in ensuring the customer receives professional service when contacting Bircham's.   Sara Schooley Dispatch 719-630-8600       Credentials: Sara comes to Bircham's with tremendous customer service skills. Sarah is a valued addition to our service team and helps assure that each and every service call is handled promptly and professionally.   Gary Fennimore Senior Technical Engineer       Credentials: Gary is one of our field supervisors and he has been with Bircham's for over 10 years. Gary is Xerox Certified, Konica Minolta Certified, Color Imaging Certified, Kyocera Certified, Network Certified, KIP Wide Format Certified, and Konica Minolta Production Print Certified. Gary is an avid golfer and likes fishing Colorado lakes and rivers.   Marty Martinez Senior Technical Engineer       Credentials: Marty has been with Bircham's for over 20 years. Marty has a tremendous list of certifications which include Kyocera Certification, Kyocera Utilities Certification, and Advanced Troubleshooting Certification. Marty is regarded as one of Bircham's most technically skilled engineers by both his peers and Bircham's customers. Marty has two children, is very active in his church and enjoys hunting and fishing. Marty is a native of Colorado Springs.   Tony Gonzales Technical Engineer       Credentials: Tony has been with Bircham's for over 20 years. Tony handles Bircham's southern territory including Pueblo, Canon City, Trinidad, and Walsenburg. Kyocera Certified, Tony is skilled in advanced troubleshooting on various brands including Kyocera, Konica Minolta, and Gestetner. Tony enjoys fishing, music, and sports.   Mike Hoover In Memoriam 1959-2008       A Trusted Friend and Employee for 27 Years. Go Bears! Go Cubs!   Leonard Malleck Technical Engineer       Credentials: Leonard has a tremendous background in the digital imaging field. Moving to Colorado Springs from Texas several years ago, Leonard is HP Certified, Xerox Certified, and Kyocera Certified. His manufacturer¿s certifications and experience are invaluable to Bircham's and its customers. Leonard loves his family, golf, camping, fishing, hunting, and is very active in his church.   Larry Olson Technical Engineer       Credentials: Larry is a veteran after spending several years in the Marine Corps. Larry is an expert on Konica Minolta equipment. Larry is very active in his church.   Matt Rollings Technical Engineer       Credentials: Matt has been with Bircham's for over five years. Matt's certifications include Kyocera Certified, Xerox Certified, and Kyocera Color Certified. Matt is valued for not only his technical expertise, but also his excellent customer service skills. Matt is very involved in family, soccer, and enjoys many different types of music.   Robert Harris Technical Engineer       Credentials: Robert has over 12 years experience in the the digital imaging industry. Robert's list of technical certifications is impressive. Robert is Xerox Certified, Kyocera Certified, HP Certified, Konica Minolta Certified and Network and IT Certified. Robert is also the resident expert on the Fiery Color Controllers standard on many color imaging systems. Robert is very into physical fitness. Additionally, Robert is a Harley enthusiast and has a 1979 Shovelhead that he rebuilt himself. Robert enjoys riding his dirt bike or ATV in the Colorado mountains.   Lynn Herbert Senior Technical Engineer       Credentials: Lynn is a valued addition to Bircham's support team. With over 20 years of document imaging field service. Lynn is certified on Ricoh and Konica Minolta systems.   Dee Lynch Warehouse Manager deel@birchams.com 719-630-8600 ext. 23       Credentials: Dee is instrumental in ensuring appropriate stocking levels for parts and supplies. Dee has extensive experience in warehousing and logistics fulfillment.   Timothy Collins Warehouse Logistics timc@birchams.com 719-630-8600       Credentials: Timothy coordinates routing and distribution of supply and equipment orders. In addition, Tim constantly monitors inventory levels to help ensure Bircham's has required stock to keep customers supplied with toner, parts and equipment.